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Posted on October 20, 2017 at 2:09 PM by Communications Team
One of the big
advantages of the City’s Advanced Metering Infrastructure (AMI) is access to
accurate, up-to-date water consumption data. Fountain Valley water customers
can monitor their own water consumption through the City’s NEW and IMPROVED
Water Usage Customer Portal. Residents and businesses can simply visit the
City’s website (www.fountainvalley.org) and click on the green “Water Usage
Customer Portal” button on the left-hand side of the home page to learn more
about this useful tool and access their water consumption information.
All you need to
set up a Water Usage Customer Portal account is your email address, the name on
your water bill and your account number. You will be asked to create a password
when setting up the account. Please note that the City is using a NEW and
IMPROVED portal, so even if you had an account on the old portal, you will need
to set up a new account.
Once you have
set up your account, you will be able to log in to view data regarding your
hourly, daily, weekly and monthly water usage and use the information to
identify potential problems, manage your water use and help in your continued
water conservation efforts. You can also sign up to receive email alerts. (Data
is updated nightly.)
Set up your
account today. You might be surprised by what your automatic sprinklers or
toilets are doing in the middle of the night!