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Yes. Customers can use the Water Customer Portal to view their water consumption data and sign up to receive email alerts. The portal is updated nightly so customers can view up-to-date data regarding their hourly, daily, weekly and monthly water usage and use the information to identify potential problems, manage their water use and aid in water conservation efforts. Simply click the blue water usage button on the home page or the following link to learn more about the Water Customer Portal.
Step 1: Make sure you are not running any water inside or outside your home.Step 2: Locate your water meter (in the ground by the entrance to your driveway and adjacent to the sidewalk). The cement lid to your meter box has a hole in the middle of it. Stick a large screwdriver in the hole at an angle to lift up the lid, and set the lid to the side of the box. The top of the meter extends out on one side so you can lift the cover and view the numbers on the digital screen underneath the cover. If the numbers on the far right of the digital screen are increasing when you are not using any water, you have a leak.Step 3: If you have a leak, your next step is to figure out if it is inside or outside your home. You can do this by turning off the water valve to your house (frequently located on the front of the house near your hose) and going back to your water meter. If the numbers have stopped increasing, your water leak is inside your house. If the numbers are still increasing, your water leak is outside of your house.Step 4: Turn the water valve to your house back on, put the meter cover back down and put the cement lid back in place over the meter box.Step 5: Identify the exact location of the leak and repair it to prevent further damage and/or water waste. Additional Water Leak information